Yarn Club FAQ

Get more details on the 2nd Half of the Yarnover Truck Yarn Club! We want to make sure you are fully informed before joining the Yarn Club! Please read below for the list of frequently asked questions. Please email us at info@yarnovertruck.com if you have a question that is not addressed below.

 

 

What is the 2nd Half of the Yarnover Truck Yarn Club?

The 2nd Half of the Yarnover Truck’s yarn club is a yarny exploration of all the nerdy things we love with our friends at Apple Tree Knits. Each shipment will be inspired by a different fandom or show and will contain a different yarn base from Apple Tree Knits plus other fun things.  Each shipment will contain the following:

  • 1 skein of yarn in a special exclusive colorway
  • 1 new knitting pattern using the yarn in each package
  • 1 new crochet pattern using the yarn in each package
  • Fun yarn club gift(s)
  • A special note exploring the inspiration for each color

 

What are the yarn bases from Apple Tree Knits that will be used in the club?

The 2nd Half of the Yarnover Truck Yarn Club will feature 3 bases from Apple Tree Knits in the club. Here are the details of each:

  • Plush DK – 208 yards (DK) 100% sw merino, 4-ply
  • Plush Fingering – 560 yards (Light Fingering) 100% sw merino, 2-ply
  • Luxe Fingering – 500 yards (Fingering) 51% silk, 49% merino, 2-ply

 

When do shipments start?

The 2nd Half of the Yarnover Truck Yarn Club will include a package going out in January 2018, March 2018, and May 2018. Each package will be in the mail by the last week of the month. You will receive an email from us once all the packages have been sent.

 

When do sign-ups start?

The 2nd Half of the Yarnover Truck Yarn Club will be open for sign-ups from Monday, December 4th 2017 through Tuesday, December 19th 2017.

 

What is the pricing?

The 2nd Half of the Yarnover Truck Yarn Club is a 6-month membership with a monthly payment (6 payments) of $39 for NON CA Residents and $42 for CA Residents.

The retail price of each shipment is $70.  The price reflects the value of the yarn, patterns, and special gift(s) included in each package.  The monthly payment is for half of the retail price, plus shipping, and sales tax costs (where applicable).  The CA resident payment amount also includes the necessary CA State sales tax. Your monthly payments will begin in December 2017 and end in May 2018 with the last shipment being sent in May 2018. The payment will be withdrawn on the same date of the month as the date you subscribed. If you subscribe December 5th, all of your payments will be withdrawn on the 5th of each month of the club.

We are using PayPal for this subscription service so a PayPal account will be required to join the club.

If you live outside the United States and are interested in joining the club, please email us at info@yarnovertruck.com and we can determine your monthly payment and get you joined into the club.

ATTENTION CA RESIDENTS: Please choose the CA Residents option when subscribing to the club as it includes CA sales tax. This is the only way to apply sales tax through the PayPal subscription process.

We do have an option for you to pay for the full year in one lump sum ($234 for NON CA Residents and $252 for CA Residents). If you want to do this, please send us an email at info@yarnovertruck.com and do not place your order through the subscription button.

 

Can 2nd Half of the Yarnover Truck Yarn Club Subscriptions be given as gifts?

YES!! – We think the 2nd Half of the Yarnover Truck Yarn Club would make a wonderful gift and many were given as gifts last year! If you decide to give a club membership as a gift, please shoot us an email to  info@yarnovertruck.com with the gift recipient’s name, phone number, email address, and mailing address.  Also, please include this in the notes section when you check out in PayPal. We will absolutely need to have this information to send out the packages!

 

Can I Order Additional Skeins?

We know that often times just one beautiful skein is not going to be enough! All 2nd Half of the Yarnover Truck Yarn Club members will have an exclusive opportunity to order more skeins of each of the different custom-dyed colorways. We will send an email to all club members roughly one week after the packages have been shipped with all the pricing and shipping details and you can place special orders at that time.

A very important note: As you all know, different dyelots rarely match perfectly, especially in hand-dyed yarns. Although we will do everything in our power to replicate the yarns from first dyelot, the yarn you receive may not match perfectly. Do bear this in mind if an exact match is important to you. To minimize any visible impact when using hand-dyed yarns, we always recommend alternating skeins every couple of rows in your project.

 

Will  the 2nd Half of the Yarnover Truck Yarn Club Yarns be available to buy on the Truck?

Unfortunately, the yarns being featured in the 2nd Half of the Yarnover Truck Yarn Club will NOT be available for purchase in the Truck during the membership time frame.  This yarn club is an online ONLY club.  You can ONLY purchase your 2nd Half of the Yarnover Truck Yarn Club online – these will not be available for purchase on the truck.

 

Can I pick-up my 2nd Half of the Yarnover Truck Yarn Club Package from the Truck?

No – all 2nd Half of the Yarnover Truck Yarn Club packages will be sent out via mail.

 

What Is The Cancellation Policy?

Because we will be purchasing supplies for all the packages immediately after the subscription period ends, refunds are generally not available. However, if there are extenuating circumstances, please contact us as soon as possible and we will try to do our very best to accommodate.

If you choose to cancel your club membership through PayPal, we will continue shipping packages until the value of your payments to date is used up. No refund will be issued for partial payments. If a monthly payment fails, we will reach out to you via email. If payment cannot be resolved at that point, we will cancel your participation in the club and no refunds will be given for partial club shipments.

 

Club Terms:

Joining the Yarnover Truck Yarn Club means that you agree to monthly payments being withdrawn from your PayPal account for the duration of the club December 2017 – May 2018 (last shipment being sent May 2018).

You assume responsibility for packages delivered to the wrong address. Please make sure your mailing address in PayPal is correct. If you move at any point between January 1, 2017 and April 30, 2018, please send us your new mailing address via email as soon as possible. We must have your new address by the 15th of the month the packages are being sent in order to ensure that we send the package to the correct address.  Again the shipments are planned for January 2018, March 2018 and May 2018. We will not take responsibility for packages sent to the wrong address.

We want you to understand all aspects of the Yarnover truck Yarn Club before you sign up so if you still have questions, please email us at info@yarnovertruck.com and we will get back to you as quickly as possible!

 

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